Knowledge base
Insights, page 6
Short, factual answers on MSP, cloud and security — written for SMEs. No fake stats.
Topics
Testing backups: why an SME should practice a restore
A backup you never restore is false comfort. What a restore exercise checks — and how often a small SME practices.…
Password managers and passkeys: what an SME should decide first
One shared list in Drive is not a password policy. What to choose: a manager per named user, passkeys where you can, MFA beside it.…
SPF, DKIM and DMARC: what SME email needs — without scare tactics
Without SPF, DKIM and DMARC it is easier to send mail as your domain. What you put in DNS, and what Floor ICT checks in the tenant.…
Why Windows updates stall in SMBs — and what patch management fixes
Updates stall because of reboots, legacy software or nobody watching. What patch management does — and what an MSP handles.…
Shadow AI at work: how should an SME handle Copilot and GenAI?
Staff paste mail and contracts into ChatGPT or switch on Copilot with no agreement. What to separate: approved tool, which data, who explains it.…
NIS2 for Dutch SMEs: what the supply chain asks — and what an MSP handles
Since 15 August 2026 the Cyberbeveiligingswet applies. Many SMEs are not themselves in scope, but feel the supply chain through customer questionnaires. What an MSP can document.…
Joiner and leaver: what IT must handle in an SME
New hire or exit: accounts, device, mailbox, MFA, licences and ticket handover. Without a checklist, access often stays open.…
Does my SMB benefit from security awareness training?
Yes: short practical training helps people spot phishing sooner. It does not replace MFA, backups or patching, and is not a legal guarantee.…
Should my SMB turn on multifactor authentication (MFA) in Microsoft 365?
Yes: MFA in Microsoft 365 limits damage if a password leaks. What to enable, what users notice, and what Floor ICT handles.…
What is an MSP and when does an SME benefit?
An MSP (managed service provider) runs your endpoints and cloud for a fixed monthly fee per named user. You benefit when incidents, patching and joiner/leaver work need steady owne…
Why is cloud not a backup — and what does managed backup cover?
Cloud storage syncs and shares files; it is not a full backup against accidental delete, ransomware or a bad sync. Managed backup keeps restorable copies outside that sync chain — …